Cancellation & Refund Policy

FREE SHIPPING

We ship packages with DTDC Ground Service. Shipping is FREE on orders of 2,000 and above. A shipping charge of 100 will be applied to orders below 2,000. Orders typically take 2 to 5 business days to be processed before they are shipped. Once shipped, a tracking number will be sent via email to help you track your order. Additionally, we do not ship to APO or PO Box addresses.

Orders typically take 2 to 5 business days to be processed before they are shipped. Once the item has shipped it may take FedEx 2 to 7 business days for delivery. Tracking numbers will be provided for more accurate delivery times.

PLEASE NOTE:

BRAIDED AND CUSTOM-MADE PRODUCTS MAY TAKE 2 TO 3 WEEKS FOR DELIVERY.

We are unable to schedule delivery for an exact date or time, or call prior to item delivery. If you are unavailable to accept your package, the shipping courier may leave the package at the residence or leave a note.

Oversized items that are too large or heavy to ship with ground couriers will be shipped via LTL trucking. These orders may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment. Items will be delivered curb side of the address and it is up to the customer to carry the items to its final destination.

Orders can be cancelled only before the payment is completed. Once the payment has been successfully processed, the order cannot be cancelled. If you need any assistance after placing your order, please contact our support team at gdcmarketing01@gmail.com or call us at 7009545466.

Refund is processed within 24-48 business hours when order stands cancelled before/after shipment. We process the refund once the products have been received and verified at our warehouse.

Refund in case of cancellation after dispatch might take longer.